Todd Brown
Trainer - Educator
Phone:
314-800-6903
Email:
Address:
Moscow Mills, MO
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Date of Birth:
January 1969
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EXPERIENCE
EXPERIENCE
2017
Warehouse Professional
Cardinal Health, Inc.
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Collection of pharmaceuticals for hospitals and other medical facilities. This includes gathering,stocking, packing, shipping, receiving, quality control,5S,and working with Federal and state controlled substances. The use of multiple systems to complete tasks required.
2013-2016
Customer Care Representative
The Designery
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Customer Service Representative (CSR) for an in-house specialty design operation in the creation of custom signs for business, education, medical, government, and private institutions. CSR in the handling of client surveys, customer care issues, billing, accounts payable, filing, incoming store and phone business, production, and installation.
2008-2013
Graduate Teacher/ Education Administrator
University of Missouri-St. Louis
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Graduate Teaching and Research Assistant- Education Administrator for the English and History Departments.Teaching, lecture, faculty support, test administration, website maintenance, IT trouble-shooting, grades submission,student meetings,personal university training, student consultation,office administration, FERPA.
1999-2005
Store Sales Manager
AT&T Wireless
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Stellar 6-year performance. Retail/business manager overseeing multiple stores while averaging 2% monthly increases year-over-year. Advanced the careers of three assistant managers to store managers. Weekly, individualized training sessions for staff. Inventory control, auditing, customer care and continuous company skills training.
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EDUCATION
2008-2011
Master's Degree
History
University
University of Missouri-St. Louis
Thesis: A History of Weinbau in the Lower Missouri Valley: From Dutzow to Hermann, Missouri.
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2004-2008
Bachelor of Science Degree
Business Management
College
Columbia College
University of Phoenix-St. Louis
1983 - 1987
High School Diploma
Saint Louis Preparatory Seminary North
Saint Thomas-Aquinas Mercy
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TESTIMONIALS
"Todd, thank you so much for dealing with me, I was a hot mess...I was convinced I was not graduating...you were awesome this morning and I could not have asked for a better person...Thank you!!!"
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- UMSL Sudent. May 17, 2013-
"Todd, I got your voice mail about the traditional grammar test...I wanted to say thanks for getting this graded for me so quickly...it took a load off my mind in the final week of school...now I can take an offered job with confidence without being a credit short...Thank you for your help."
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-UMSL Student. May 15, 2013-
SKILLS
Adult Education & Training
Management,MBWA,CBA,SWATT
Behavioral Management
Communication Specialist in Writing, Lecture, and Listening
Media Savvy in SAP, Microsoft, ORACLE, PeopleSoft, Canvas...
Creative Lesson Plan Delivery
Creative Lesson Plan Delivery
Lean Processing, Safety, Customer Care, Dispute Resolution
Management,MBWA,CBA,SWATT
Behavioral Management
Training
Training others is teaching in action. Drawing from a wide sphere of experience, I am a trainer of the individual and using my unique skill set to bring about their personal success safely, and accurately.
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Educator
I have a Missouri Teaching Certificate and taught as an instructor at the college level for adults of all ages and backgrounds. I use my education to help and influence others.
Management Professional
Whether it is streamlining a process or meeting objectives for targeted goals, my management skills help the individual or team form a cohesive vision for success.